Refund & Cancellation Policy

Every AMIN room is built for a fixed number of people, so a ticket you give up is a seat we have to fill again. This page says when you get your money back and when you do not.

If you cancel

Up to 48 hours before the event starts: a full refund.

Less than 48 hours before, or after the event has started: no refund, but you can pass your ticket to another member.

To cancel, write to us from the Contact page with your order number.

If we cancel or change the event

If we cancel an event, you get a full refund without having to ask. If we move it to another date or venue and you cannot make it, tell us within 48 hours of the announcement and you get a full refund.

Waitlists and eligibility checks

Some events are curated. If you are not admitted after an eligibility check, or the waitlist never reaches you, you are not charged. If a payment was taken, it is refunded in full.

How refunds are paid

Refunds go back to the payment method used for the original order and nowhere else. They are usually credited within 5 to 7 working days of approval, depending on your bank or card issuer.

We can only refund money that was actually paid. Nothing here obliges AMIN to refund an amount that was never charged.

Questions

Write to us from the Contact page. One of us reads all of it, usually the same day.